Information on the use of personal data of users visiting this website.
This page describes the utilisation of data of users who only visit this website.
Data Controller
The Data Controller is HOTEL GERTRAUD *** OHG der GALLIA MARTA & Co. based on VIA PRINCIPALE 15, 39029 SOLDA.
Types of data processed; purpose of the data processing
Browsing data: the computer systems and software procedures used in the functioning of this website will, during the course of their normal operation, acquire certain personal data, the transmission of which is implicit in the use of internet communication protocols. This category of data includes IP addresses or the domain names of the users’ computers and terminals, addresses in URI/URL (Uniform Resource Identifier/Locator) notation for the requested resources, the time of the request, the method used to send the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error etc.), and other parameters relating to the operating system and the user’s computer environment.
This data, which is needed to use the web services, is also processed for the following purpose:
- to obtain statistical information about the use of the services (most visited pages, number of visitors per time slot or per day, geographical area of origin etc.);
- to check the correct functioning of the services offered.
Browsing data is not kept for more than 7 days and will be deleted immediately after aggregation (except where the judicial authorities need it to investigate a criminal offence).
Data communicated by the user
The optional, express, voluntary sending of emails to contact addresses, and the compilation and submission of the forms on this website, will mean that the sender’s contact details, and any personal data included in the communication, will be stored in order to respond to the message. Specific information will be published on the pages of the websites set up to provide certain services.
Rights of the data subjects
Where necessary, the data subjects may obtain, from the data controller, access to the personal data or the rectification or erasure of the data, or the limitation of processing. They may also object to the data processing. These rights may be exercised by contacting info [at] hotel-gertraud.com (info[at]hotel-gertraud[dot]com).
Right to complain
Data subjects who consider that their personal data provided to this website has been processed in breach of the applicable laws may submit a complaint to the Data Protection Authority, or take action through the appropriate legal channels.
Data protection policy for users sending requests through the contact form on this website
Purposes of data processing
The data included on this form will be used to reply to your request for information about our services.
Consequences of refusing to provide data
Refusal to provide data will mean that it is not possible to fulfil your request.
Period of conservation of data
Once your request has been fulfilled (a maximum of 180 days), your details will be anonymized and will only be used for statistical analysis.
Recognised rights of access
By contacting info [at] hotel-gertraud.com (info[at]hotel-gertraud[dot]com), you can exercise your right to:
- request an update of the data you have provided;
- request the erasure of your personal data;
- request the disclosure of the personal data kept by the data controller, or transmission of a copy of that data;
- object to data processing operations that you consider to be unlawful, or request a restriction of the processing
Right to complain
You may take action to protect your rights by submitting an objection to the data controller at the above address, or by submitting a complaint to the data protection authority in the EU country in which you are based.
